Ordering FAQ

How much time is needed to create a new custom medallion?

The entire production process typically takes between three to six weeks following your approval of the artwork for the design. Depending on the complexity of your design choice, the metal and finish you select, special packaging requirements, and other variables, production time for your medallion may deviate slightly from this timeline.

What is the difference between die-struck and die-cast coins?

All of our coins are struck from engraved steel dies, not cast from a mold. Our experts meticulously engrave your design onto a set of steel dies. These are placed in a coin press, which uses up to 1,000 tons of pressure to "stamp" the design on the raw metal coin surface. The result is a finished coin that features exceptional detail. Casting is a far less intricate process that involves melting down metal and pouring it into a mold.

How much does it cost?

To create any coin or medallion, two engraved steel dies are required - one for the obverse or "heads" side and a second for the "tails" or reverse side. The designs on these dies are derived from hand-carved plaster sculpts created by experienced artisans. The cost for a single die typically ranges from $150 to $1,500, depending on the intricacy of the design. We also offer a wide range of stock designs at little or no charge. You should note that factors such as the materials used to mint your medallion, customized edges, engraving, high relief designs, specialty packaging, and other options will impact the total cost of your project.

Do you provide a free estimate?

Yes. Call us toll-free at 1-800-843-9854 to get an approximate cost for your project (Monday-Friday, 7:00 AM to 5:00 PM, Pacific).

Do I need to supply any artwork?

No. Our artists can turn your sketch on a napkin into an exceptionally detailed rendering tailored to the unique medium of metal. Or you can leave the artwork entirely up to us. Our team can develop a custom design for you from scratch. And there's no extra charge for developing the artwork for your design

What kind of art do you prefer?

We prefer vector-based art, but can work with any kind of art you provide.

Which metals are most commonly used for custom medallions?

Silver and brass are the most frequently requested metals. Other popular metals include gold, copper, nickel, and a special brass alloy trademarked by Northwest Territorial Mint called MerlinGold®, which near-flawlessly simulates the look and feel of real gold.

Is a minimum order required?

The minimum order is 50 pieces. Substantial price breaks exist for larger orders.

What about reordering coins?

When you're ready to reorder your coin, just give us a call at 1-800-843-9854 or email us at custominfo@nwtmint.com. The easiest way for us to find your information is with your unique Customer ID, but you can also just supply us with the name and billing information from your last order. No DIE FEE applies if you plan to use the exact same design for your new coins.

I’m in the military. What regulations apply to buying military custom-minted commanders’ coins and challenge coins?

We’ve assembled many of the basic regulations that apply here.


Do you have more questions? Request a FREE information packet with detailed information about custom coins and other minted products available from Northwest Territorial Mint.

Northwest Territorial Mint: Insights & Ideas
Silver Coin
Hot Topic: Silver, Queen of Metals

Among the royalty of minting metals, if gold is king, then silver must be queen. Examining a proof strike of an elegant design tells the story why. The mirror-like field is like the calmest and most still of lake surfaces. And the frosted raised areas rise from the surface luminously radiant and white. Northwest Territorial Mint is unsurpassed in the minting of all the metals of minting, especially silver.

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Northwest Territorial Mint: In The News


Northwest Territorial Mint: Did You Know?Silver is a very ductile and malleable (slightly harder than gold) univalent coinage metal with a brilliant white metallic luster that can take a high degree of polish. It has the highest electrical conductivity of all metals, even higher than copper, but its greater cost and tarnishability has prevented it from being widely used in place of copper for electrical purposes, though it was used in the electromagnets used for enriching uranium during World War II (mainly because of the wartime shortage of copper).