Often our happy customers email us to express their gratitude and delight. The following are excerpts from those emails:
I wanted to thank you for two beautiful coins. These will be perfect presentation coins at my next American Legion meeting. They arrived today and are excellent examples of what a coin should be.Alan Beckler
I ran the Portland Marathon 2001 and got a very nice medal minted by you. I like it very much! Now it’s time to say thank you, you did a very good job!!!
When I look at the wonderful medal my thoughts are going back to the great day I got it.Juergen Mueller
The coins and key chains arrived by UPS yesterday afternoon. They are GORGEOUS! Everyone loves the cherry wood box. We will give the owners and presidents their gifts next week during our celebration.
Thank you so much for helping me. I probably asked more questions than anyone else you ever helped. Thank you for your patience.The First National Bank of Texhoma
Please pass on our thanks to everyone at The Northwest Territorial Mint for the absolutely super job on our 50th Annv coin. Your designer Theresa was terrific. Since we here at Tinker are logisticians (loggies) we understand there are many more people involved then just those we met in emails and on the phone. Your folks in production deserve a hearty well done as well as those in packaging and shipping. Your own efforts in customer support have also been greatly appreciated. You are part and parcel of this super event we are hosting here in the heart of Oklahoma. Your team is now part of our team.Larry Lake; U.S. Air Force
We received the coins and keychains last week. They were awesome. We put the coins out Wednesday night and they were gone by the weekend. We still have a few keychains left but not many.
Thank you for your work and the wonderful product you provided for us.Sheila Keltner; Chief Wapello Days
What can I say; you guys do some beautiful work. I am trying to get a hold of the Master Chief who is on travel so I can send it to him. I did show it to the Fleet Surgeon and he loved it.HMC(SS) J.T. Renn; U.S. Navy, COMPACFLT
The coins arrived yesterday and we are so pleased! They are beautiful! You were right, the burgundy pouches are perfect.
I cannot thank you enough for your excellent service and follow-thru on our order. We would highly recommend you and your company in the future. Our First Selectman is expecting we will run out, that they will be very popular, so stand by!Kathy Brochu; Burlington Bicentennial Committee
On behalf of our whole team at 689 Design and our client at BigFoot Networks we would like to thank you for your amazing service, on time delivery, and beautiful artistry on the coins you minted for us. We had our expectations set pretty high on this project, but to hold the copper, silver, and gold coins in hand is just breath taking. Please pass along our sincere thanks to your whole team, every single person we dealt with through the whole project exemplified great service and creativity.Adam R. Cagle; 689 Design
First let me say that the coin we received today has exceeded our expectations. The Commanding Officer was extremely happy with the coin. Thank you and your staff for a job extremely well done.
With that being said we want to start working on a second coin.SSgt Alberto Jimenez; U.S. Marine Corp
Yesterday was my first day in the squadron since Josh Hopper received the coins. Few things in life exceed expectations; the coins look awesome and have exceeded my expectations. Thanks to you and all the folks at Northwest Territorial Mint for working with us to get the coin we wanted. They are a big hit and should sell very well. It's amazing how much detail can be produced in such a small space. I'll let you know when we need a second run. Thanks again!John Yeatman; 79th Air Refueling Squadron
We received the coins the day after checking on the order. EVERYONE LOVES THEM! They look GREAT!
I think this may be the first item ordered in the 113 yr history of the department that nobody has had a single complaint about!Jeff Simpson; Bristol
Excuse me for the strong words but, damn, your company is good! Thank You AGAIN! They arrived last Friday and are a perfect as the previous order.Daniel Parsons
The medals are simply stunning and the competitors are going to be thrilled! Thank you so much for all your hard work and service in getting these to me. The mark of a quality business isn't that it never has unforseen things happen, but rather that it does everything it can to make it right for the customer when things go wrong. You and Northwest Territorial Mint have done that for me, and I am a very satisfied customer! I hope this is the beginning of a long-term relationship between the Rocky Mountain Classic and your company!Laura Yeates
Just wanted to close the loop and let you know that the 50K Foot March was a resounding success and everyone loved the buckle. The PX has sold out of belts because everyone is scrambling to wear their new buckle.
It's a great product; looks even better than I had imagined it would.
Give your crew two Hooahs and a high five for us.YCSM Fred H. Morris; QB0748 11th Armored Cavalry Regiment
Again I want to thank you and your team for minting an absolutely beautiful coin. I have always been impressed with the quality of Northwest Territorial Mint Co.
I prefer to go with your company because of the quality of work.YNCS(SS) IVAN RIVERA, JR.; U.S. Navy Submarine Group 7
It has been a great pleasure working with you and Northwest Territorial Mint. The initial coins arrived today. It was like Christmas!
I can completely understand why your organization has been the mint choice of so many respected national icons.
I can’t thank you enough for listening…….. You immediately presented us a canvas and let us, with Pat’s help, paint. Well done!
Please thank Pat again for capturing the essence of our corporate image. We can’t express how much we appreciate her ability and your patient, excellent support.
We look forward to working with you for many years to come. In our book, Bruce Proctor, Pat Morris, and Northwest Territorial Mint are best in class.
Thank you!Ralph M. Courage, CIMA, CFP, CLU
I received the medallions without any issues. They look great! We are looking forward to handing out this weekend with a ceremony for the boys. It's been a pleasure working with you and your company. I'm looking forward to future orders.David Handwork
I received the coins yesterday. I wanted to let you know that I think that they are great! You and your company did an EXCELLENT JOB! I believe that everyone will like them! Again, thanks for all your effort and hard work. You were extremely pleasant to work with and I will make sure that I let others know about you. Thanks again.Michael Romero; Teller Country Sheriff’s Office
Everyone in the kennel and support staff really like the coins. They were described as awesome, spectacular, crisp, and just what we needed. Many people who passed up the opportunity to order them the first time, love the final product and want one. Our operations section said it was just the thing we needed to get our name out in the community. Our kennel is now getting great attention because this product got our name out there.
We are now receiving much needed funding to buy critical supplies and are no longer just the forgotten people (because our supply guy now has us on his desk). Some of these coins were given out at a recent dog demo and we scheduled 14 more demos in local schools to show what police dogs do while on patrol, how they find people, drugs and talk about drug awareness. All this only happened in a couple of days.
Many members of the military collect challenge coins and want to add these to their collection. I will definitely be ordering more when I get back to Montana. Once again they are better than the picture and far exceeded my expectations. They are a great thing to give away to distinguished visitors, group personnel and all the handlers. We have a high turnover rate and a lot of people training in to K-9 at this base. I just want to thank you again.Monty G. Ell; Malmstrom AFB
Never having ordered coins before, I wasn’t sure about it.
The coins are wonderful!! We’re amazed at the clarity of the aerial design. You did a wonderful job with it.Sharon Reichert; Law Enforcement Training Center
Both the coins and their presentation in the boxes looked beautiful. I received many complements on them. Thank you and the team at NWT Mint for taking on the project in such a short time frame and delivering ahead of schedule.
We greatly appreciate the help, the creativity, and craftsmanship that the team provided in a beautiful coin.Amanda Butler; Sealed Air Corporation
I have rarely seen such superior customer service as you have provided me. Thank you.
Not only did your customer service team provide a quality product when I had custom coins created but they also shipped them to me in record time.
I'd also like to add that your customer service representative was attentive, polite and extremely professional.
I will gladly send my friends and co-workers to you for future business.
Again, thank you.LCDR Robert Saunders; U.S. Navy
Received the awards today….LOVE THEM! Thanks so much for all your help.Monica Slater; 7-Eleven
THE COINS ARE EPIC! They have superseded even my best expectations for how they would turn out and they are turning a lot of heads. Thank you so much everyone for your hard work, continued support, and never-ending faith in my project.
I will look back on this seven-month deployment with this coin as a way point, and I will look at this coin fondly with the memories of your combined passion to bring it to life.
Thank you all so much from the bottom of my heart for sharing my enthusiasm and enduring my drive for continued perfection. Every curve, detail and edge is imbued with your understanding and commitment not just to me, but to your respective trades and arts.
So, it is with a heart filled to bursting that I sign off until the next one, which God willing, will be within the next several years when I advance and am ready to bring this coin a sister. Gratitude-filled thanks!
An immensely pleased, satisfied, and happy customer.Jason Weber; U.S. Navy
Coins are awesome. Please feel free to use me in a testimonial or reference.George Sundel; Fox Linen Service
Hands down, this is one of the best coin engraving jobs we've seen. Your production facility always does great, and the Stewart Bridge looks amazing.Christy Mosier; Lane County
I am absolutely impressed with your company's work. I was shown was a computer type sketch, I think it was called line art. I spent weeks worrying about how the coin would look. Luckily the coin turned out well, but your presentation eliminates all my headaches.
I have showed your rendition of the proposed coin to several of my friends and they are equally impressed.W.M. Hackley; Baltimore Police
I would like to say how pleased the Brothers on the Legion of Merit Committee, Col. George L. Willard Camp #154, are with the "Service Medal," your company manufactured for us. They arrived a week ago and have created quite a stir. Please thank the artist who took our concept to a beautiful completion. I would like to thank you personally for taking me through the process step by step. I find your company quite upfront in doing business and hope we will do more in the future.Bob Keough; Legion of Merit Committee
We just received our medallions and they are absolutely beautiful! Our president and CEO were very impressed with everything, from the care you took in packing our order to ensure its safety, to the extra ribbon provided for our box presentation medallion. Thank you again for all of your patience with our last minute changes, and your professionalism and expertise in assisting us with our order. Because of your assistance and amazing customer service, we are able to provide a memorable memento that will forever mark this special milestone in ALHI’s history.Jessica Barreto; Associated Luxury Hotels International
I couldn't be more thrilled with how they turned out. They're beautiful! I'm going to deliver them to my teammates tomorrow, and I'm certain they're going to be very happy. I'm already getting more orders already, so we'll probably be requesting another batch in the near future.Brian Postus; Pax River Rugby
The piece is gorgeous! Fantastic job by the art department! Dr. Welch is thrilled, as we all are. And, thank you for all of your efforts with the endless e-mails back and forth and making this happen in the tight time-frame we were working in!Jennifer Cusick; Rosalind Franklin University of Medicine and Science
I wanted to thank you for doing such an excellent job on our Sesquicentennial commemorative coins. I've also served in the Army Reserve for almost 20 years and have never seen another coin that looks as nicely done as the SUVCW coin you have produced.
Thanks again for your top notch workmanship!Timothy M. Klob; Sons of Union Veterans
WOW. You all continue to impress me. The coins are magnificent in my book. Perfect. My grandchildren are going to cherish these forever.
Man, I can not say enough. Thank you. Thank you.Kevin Luehmann
A few years ago I ordered 100 medallions as awards for the Historical Society of New Mexico. I don’t know when I have ever been more satisfied with anything as I was and continue to be with those medallions. They are really special for our award recipients. They have been a big success and are ever so much nicer than old paper certificates. I like small elegant awards better than large ordinary ones. Y’all do a wonderful job, as far as I’m concerned.David L. Caffey; Suddenlink
I wanted to write to you to relay the great experience we had initiating our new project with Northwest Territorial Mint. I was impressed at how quickly he [our sales rep] responded to my calls and emails, as well as providing a reasonable price for our project. Finally, he delivered our coins exactly as requested.
In short, we really appreciated the quality of your product. Please pass along our deepest appreciation.Eric Miller; IOSC
I was the Navy’s PAO for the 70th Anniversary of D-Day at Normandy. I gave coins to D-Day Vets and a few enlisted Army photographers and broadcast journalists with whom I worked. They were all very impressed with the quality.Jim Wiltraut; Director of Federal Government Relations
The coins arrived yesterday...they look great. AWESOME JOB!Michael Wood; U.S. Air Force AFRC
I just wanted to let you know that Odin’s managing director is very pleased with the medallions. Great Job!Julie H. Cosenza; Odin Marine Group